It was a nice a smooth board with many of the passengers onboard fast asleep, until few hours later when the air plane was approximately two hours past Hawaii, Mah says. Just after he plane flew over the pacific ocean, that was when trouble ensued as passengers were shockingly thrown out of their assigned seats.
The turbulence put everyone downward, waking everyone from their sleep and even the oxygen masks dropped from the ceiling.
From the threatening and accidental drop, many passengers and airline employees also sustained serious injuries to their heads, necks and backs, CTV News reports.
“The lady in front of us, I don’t think she had her seatbelt on and she hit the ceiling,” passenger Sharon Thornton told CTV News Vancouver. “A couple of stewardesses were injured and a lot of people had cuts to their head.”
“A lot of people hit the ceiling, and a lot of screaming,” Michael Bailey to; toldCBS News.
“Sitting in front of me the girl hit the plastic overhead and actually snapped it and broke it. I think one of the stewards was badly injured when the trolley fell on top of them.”
While talking to CTV News, Bailey said:
“It must have dropped like, 100 feet or something because everyone went up to the ceiling throughout the plane. It was pretty scary.”
Lachlan Coffee also told the outlet he felt like the plane was going to crash. “It was like a scene from a movie. It was really traumatic,” he talked.
The shocking experience was posted on Instagram by passenger Sam Rattanasone. In photos taken by him, oxygen masks can be seen dangling from the ceiling while food is scattered on the floor.
Despite being two hours after Hawaii, the airplane was made to turn around and make an emergency landing at Honolulu Airport, Mah said.
The aircraft grounded normally on Thursday morning at around 6:45 a.m., local time, where 6 ambulances and 50 first responders were waiting. They then transported 30 people to a local hospital for their wounds and damages.
In the photos snapped by Rattanasone, he seems to be one of the travelers who suffered a neck injury as he shared a selfie with a brace on.
Mah says Air Canada is examining the matter and implementing accommodations for the travelers until they re-depart for Australia tomorrow.
“Our first priority is always the safety of our flights, passengers, and crew and as a precaution, medical personnel were on standby to assist passengers in Honolulu,” Mah says.
“We have made arrangements including hotel accommodations and meals for passengers in Honolulu,” she adds. “The flight to Sydney, AU is planned to resume tomorrow, July 12 at 12 noon local Hawaii time.”